Privacy Policy

1. Introduction

Deralis Digital ("we," "us," or "our") operates travixosystems.com under the TraviXO brand and provides QR-based asset tracking software. We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Data Controller

The data controller responsible for your personal data is:

Deralis Digital
Email: contact@travixosystems.com
Phone: +33 78 335 75 35

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact forms (name, email, company, phone number, message)
  • Request a pilot or demo
  • Create an account (if applicable)
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone

3.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and geographic location (country/city level)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of access

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

4. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Respond to your inquiries and support requests
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Analyze website usage and optimize performance
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

5. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: When you provide explicit consent (e.g., newsletter signup)
  • Contractual Necessity: To provide Services you requested
  • Legitimate Interests: To improve our Services, prevent fraud, and ensure security
  • Legal Obligations: To comply with laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

6.1 Service Providers

We work with third-party providers for hosting, analytics, email delivery, and payment processing. These providers are bound by confidentiality agreements and may only use your data as instructed.

6.2 Legal Requirements

We may disclose your data if required by law, court order, or government request, or to protect our rights, safety, or property.

6.3 Business Transfers

If TraviXO is involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Account data is retained while your account is active. Contact form data is retained for up to 2 years. Analytics data is anonymized and retained indefinitely.

8. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
  • Lodge a Complaint: File a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority, at www.cnil.fr or by post at CNIL, 3 Place de Fontenoy - TSA 80715, 75334 Paris Cedex 07

To exercise these rights, contact us at contact@travixosystems.com. We will respond to your request within 30 days.

Data Protection Officer: For any questions regarding data protection, you may contact our data protection contact at dpo@travixosystems.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR by using Standard Contractual Clauses (SCCs) or ensuring the recipient country has adequate data protection laws.

11. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Cookies and Tracking

We use cookies to enhance your experience, analyze traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing Cookies: Track your activity to show relevant ads

In accordance with CNIL (French Data Protection Authority) guidelines and ePrivacy regulations, we request your explicit consent before placing non-essential cookies. You can manage your cookie preferences at any time through the cookie banner displayed on our website or through your browser settings. Essential cookies required for site functionality do not require consent. Disabling non-essential cookies will not affect core website functionality.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13b. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you, as defined under Article 22 of the GDPR. If this changes in the future, we will update this Privacy Policy and obtain your explicit consent where required.

13c. Data Protection Officer (DPO)

For any questions or concerns regarding our data processing practices, you may contact our designated data protection contact at dpo@travixosystems.com. You may also contact the CNIL directly at www.cnil.fr.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date or by sending an email notification.

Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, contact us:

Deralis Digital
Email: contact@travixosystems.com
Phone: +33 78 335 75 35